https://www.mdu.se/

This study is a bachelor thesis in the field of Information design with focus on Spatial design.

This study is about wayfinding in healthcare environments with a focus on health clinics. The purpose of this study is to get an immersed perspective on healthcare environments and how visitors interact with the environment to navigate. The study also explores how design principles within information design can be applied to create a wayfinding system which is clear and usable. The purpose is also to raise awareness of the importance of information design and spatial design in public environments. 

Different theories and principles have been used in this study as a theoretical framework as a base for the design suggestion. The theories and principles used in this study are semiotics, pattern for design, hierarchy, pop-out effect and rhythm/repetition. The methods used in this study have also worked as a foundation for the design suggestion. With the help of the methods interview, survey, observation, behavioral mapping and user journey map has the place and the existing wayfinding system been studied. With the method prototyping, has the design suggestion been created from the collected empirics and the theoretical framework. 

The study concluded that the environment studied suffered from lacking information where information design was not considered and the right design principles should raise the experienced clarity and usability. Using design principles and investigative methods, the basic problems could be identified and possibly solved.    

Key words: Information design, spatial design, healthcare environment, wayfinding, color-coding.