https://www.mdu.se/

mdu.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Working and knowing in technology-mediated environments: the case of cardiological teleconsultancy
University of Southern Denmark, Denmark.ORCID iD: 0000-0001-7385-9797
2020 (English)In: Communication and Language at Work, E-ISSN 2245-5744, Vol. 7, no 1, p. 123-135Article in journal (Refereed) Published
Abstract [en]

Comprehensions of how technology-mediated environments work are marked by a lack of theoretical sophistication about how expertise emerges and develops. Using a practice-based approach to workplace learning and knowing, a case of telecardiological consultation is discussed, where a dedicated call center works by connecting general practitioners (GPs)with remote cardiologists. The service allows GPsto send electrocardiogram traces (ECGs) and discuss the needs of patients with a cardiologist. The role of materials (ECG traces, the recording machine, infrastructure), and communication (synchronous communication in the form of a phone call) are considered in the practical application of the service. It isargued that being an expert telecardiologist entails the ability to align heterogeneous elements, and co-construct, a reliableinterpretation of the patient’s situation alongside a doctor. To do that when the situation is not immediately clear, necessitates both doctors discursively mobilize different bio-physiological, chemical, material, social and psychological aspects of a patient’s condition, in order to arrive at a reliable interpretation. Thanks to a practice-based sensitivity, Ianalyze the case study reading these interactions as competent material-discursive practices.

Place, publisher, year, edition, pages
University of Southern Denmark, Department of Design and Communication. , 2020. Vol. 7, no 1, p. 123-135
National Category
Health Sciences
Identifiers
URN: urn:nbn:se:mdh:diva-73608OAI: oai:DiVA.org:mdh-73608DiVA, id: diva2:2005402
Available from: 2025-10-09 Created: 2025-10-09 Last updated: 2025-10-10Bibliographically approved

Open Access in DiVA

No full text in DiVA

Authority records

Parolin, Laura Lucia

Search in DiVA

By author/editor
Parolin, Laura Lucia
In the same journal
Communication and Language at Work
Health Sciences

Search outside of DiVA

GoogleGoogle Scholar

urn-nbn

Altmetric score

urn-nbn
Total: 10 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf