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Product Service System Challenges within Telecommunication: Reaching the Era of Mutual Dependency
Mälardalen University, School of Innovation, Design and Engineering. (IPR)
2012 (English)In: The Philosopher's Stone for Sustainability: Proceedings of the 4th CIRP International Conference on Industrial Product-Service Systems, Springer, 2012, p. 269-274Conference paper, Published paper (Refereed)
Abstract [en]

Telecommunication companies are in a state of transition, going from product focus towards more service focused business approaches, and the development has been ongoing for many years. This paper takes a Product Service Systems perspective on the product-to-service transition process in the telecommunication industry by presenting the case of Ericsson. It is argued that a Product Service System approach would support the co-existence of both products and services, their mutual dependency on each other and thus gain competitive advantages for the company. Further, an Organisational Maturity and Offering Matrix is presented and the Ericsson case is mapped to it.

Place, publisher, year, edition, pages
Springer, 2012. p. 269-274
National Category
Engineering and Technology
Research subject
Innovation and Design
Identifiers
URN: urn:nbn:se:mdh:diva-17437DOI: 10.1007/978-3-642-32847-3_45ISBN: 978-3-642-32846-6 (print)ISBN: 978-3-642-32847-3 (print)OAI: oai:DiVA.org:mdh-17437DiVA, id: diva2:579768
Conference
Proceedings of the 4th CIRP International Conference on Industrial Product-Service Systems, Tokyo, Japan, November 8th - 9th, 2012
Funder
XPRES - Initiative for excellence in production researchAvailable from: 2012-12-20 Created: 2012-12-20 Last updated: 2025-10-10Bibliographically approved

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  • apa
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  • nn-NB
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  • Other locale
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Output format
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  • asciidoc
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