The reuse of experiences gained in maintenance activities is important issue in maintenance management. Efficient experience reuse would improve next interventions, reduce the mistakes and potentially contribute to time and cost savings. However, few studies focus on how maintenance workforce reuses past experiences in the problem- solving phases of the maintenance work. The purpose of this study is therefore to examine the experience reuse process in production maintenance in order to identify reuse practices and its challenges. Based on a case study, this paper presents the observed work practices and its challenges for collecting and reusing experiences in production maintenance. Further, potential improvement suggestions are proposed to overcome these challenges.